Terms and Conditions

SMS/Text Messaging Terms & Conditions
Address: 500 S 11th Ave #501, Pocatello, Id
Contact: [email protected]

Last Updated: March 6, 2026

 

SMS/Text Messaging Terms & Conditions

These SMS/Text Messaging Terms & Conditions (“SMS Terms”) apply to text messages sent by or on behalf of Optimum Health (“we,” “us,” or “our”) to the mobile number you provide.

Program Description

If you opt in, you may receive text messages related to:

         Appointments and service communications (e.g., scheduling, confirmations, reminders, rescheduling, arrival instructions, follow-up prompts).

         Marketing communications (e.g., specials, promotions, offers, announcements, and educational content), only if you specifically opt in to marketing texts.

How You Opt In

You opt in by providing your mobile number through our website, forms, scheduling tools, in-person registration, or other intake methods and affirmatively indicating consent (for example, by checking an unchecked consent checkbox or otherwise explicitly agreeing to receive text messages).

Message Frequency

Message frequency may varies based on your appointments, inquiries, and the services or promotions you choose.

You may receive text messages related to appointments (confirmations and reminders), service updates, and occasional promotional offers.

Routinely messages are sent at initial contact, for appointment reminders, during promotions, and monthly.

Appointment-related messages may occur around scheduled visits (e.g., confirmations and reminders). Promotional messages are typically up to 4 messages monthly.

Additional messages may be sent based on your interactions with us

Message & Data Rates

Message and data rates may apply. Your mobile carrier may charge fees for sending or receiving text messages.

Opt-Out (STOP)

You can opt out at any time by replying STOP to any message. After you opt out, you may receive one final message confirming your opt-out. You will then stop receiving texts unless you re-opt in.

Help (HELP)

For help, reply HELP to any message or contact us at [email protected]

Consent Not a Condition of Purchase

Your consent to receive marketing text messages is not a condition of purchase or receiving services.

Privacy and Sensitive Information

Text messaging may not be fully secure. Please do not send sensitive personal or medical information by text message. Our texts are intended to be general and are not intended to include sensitive clinical details.

Supported Carriers

Wireless carriers are not liable for delayed or undelivered messages.

Changes to SMS Terms

We may update these SMS Terms from time to time. The Last Updated date above reflects the most current version.

If you have questions about our Terms and Conditions or this policy, or if you would like to exercise any rights available to you, please email us at [email protected] or contact us at:

Optimum Health
500 S 11th Ave #501
Pocatello, ID 83201, US
[email protected]

Optimum Health logo featuring a circular design and the text "Optimum Health" with the tagline "Where Health Comes First," representing healthcare services in Pocatello, Idaho.

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